Privacy Policy
Welcome to Society Sphere!
Effective Date:30/06/2025
This Privacy Policy explains how Society Sphere we collects, uses, stores, and protects your personal and organizational information when you use our platform, services, and website.
By using Society Sphere, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
a. User Information
• Name, email address, phone number
• Designation or role (e.g., auditor, society secretary)
• Login credentials (username, encrypted password)
b. Society Data
• Society name, address, and contact details
• Member/flat-owner data: names, flat numbers, contact numbers, maintenance dues, payments
• Financial records: income, expenses, ledger entries, voucher
2. How We Use Your Information
We use the collected data to:
• Provide and manage accounting and billing services
• Generate reports, invoices, and receipts
• Communicate updates via WhatsApp, email, or SMS
• Improve platform features and user experience
• Ensure security and prevent unauthorized access
• Provide customer support
3. Data Sharing and Disclosure
We do not sell your data to any third parties.
We may share data:
• With trusted service providers (e.g., payment gateways, SMS/email services) to operate the platform
• As required by law or legal proceedings
• With your consent (e.g., allowing auditors to access multiple societies)
All third-party vendors are contractually obligated to protect your data and use it only for service delivery.
4. Data Security
We take industry-standard measures to protect your information:
• Secure servers and firewalls
• Role-based access controls
• Regular backups and vulnerability checks
Despite our best efforts, no system is 100% secure. We encourage users to keep passwords confidential and logout after each session.
5. Data Retention
We retain user and society data for as long as the account is active or as needed to comply with legal obligations, resolve disputes, or enforce our terms.
Users may request data deletion in accordance with our data deletion policy by contacting us.
6. Cookies & Tracking Technologies
We may use cookies or tracking pixels to:
• Maintain login sessions
• Analyze usage patterns
• Improve performance and usability
7. User Rights
As a user, you have the right to:
• Access your data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for marketing or communication
To exercise these rights, contact us at yashcservices@gmail.com.
8. Children’s Privacy
Society Sphere is intended for use by housing society members and administrators. We do not knowingly collect personal data from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated to you via email or platform notifications.
Continued use of our services after changes means you accept the revised policy.